Soft stuff makes hard stuff happen: strategy - structure, remove those wedded to the past, embed new reality, courageous discussion humility   http://www.mckinsey.com/insights/organization/from_bottom_to_top?cid=other-eml-alt-mkq-mck-oth-1411

https://www.bcgperspectives.com/Images/Most_Innovative_Companies_2014_Oct_2014_tcm80-174313.pdf