Delighted to share some pictures from the AI speaking events held at the Shard in July. Thank you so much to Professor Andy Pardoe and Imogen Weston for doing such a great job hosting and organising these informative events and to the rest of the speakers and audience great to meet you. Two industry sectors were covered. Financial Services and Retail. I shared our observations derived from our retail turnaround engagements covering: the key marketing and pricing success drivers marketing, multi-channel aspects, cost drivers, business model, tech, AI, ethical, customer experience and profitability drivers. And the psychology of how retail mantras skew strategies and squander profits. Key themes discussed were AI and the respective technologies, data and analytics and most importantly what drives profit, sustainability and great customer experience. If you’d like a copy of the data and presentation I shared then send me a stamped addressed envelope to tom@winningthinking.uk …:) cheers Tom
